Our Mission
At Capital Parent, we help forward-thinking employers deliver exceptional parental leave experiences that go beyond policy. Our mission is to remove the financial and emotional stress that so often comes with maternity and neonatal leave — and replace it with a clear, compassionate, and fully managed support system.
We specialise in enhanced leave top-ups and tailored employee engagement, giving parents the freedom to recover, bond, and return to work confidently — while allowing your HR team to stay focused on business priorities, not payroll logistics.
It’s a 360° solution, designed to support retention, reduce HR burden, and strengthen your reputation as a family-forward employer.
In a cost-of-living crisis where even basic parental leave can push families into debt, many parents are now choosing jobs not just for salary — but for stability, empathy, and long-term support. Capital Parent is the only UK provider that offers a fully managed, scalable benefit that’s as easy for employers to run as it is powerful for employees to receive.
We believe starting a family shouldn’t mean sacrificing a career — and that great workplaces help people do both.
Let us help you build a workplace where starting a family and growing a team go hand in hand.
What Your Business Needs
03
Capital Parent is more than just financial support. We provide access to all employees to our Capital Parent community, where they can communicate with other parents in similar situations, or have the opportunity to ask an expert for guidance! We create a genuinely personalised experience for every employee, starting with a branded welcome pack, thoughtful trimester-based newsletters, and monthly touch points that reflect their stage of leave.
Each communication is designed to do more than inform — it’s built to recognise, reassure, and retain. From the moment they begin leave to the moment they return, employees feel connected to your culture, valued by their employer, and supported through every milestone of early parenthood.
01
We offer enhanced parental leave top-ups of up to £550 per employee, per month, designed to ease the financial burden on new parents during one of life’s most financially stressful periods. Employers can choose the level of coverage that fits their workforce — with flexible add-ons available to extend support to additional employees as your team grows.
Alongside this, we provide full-service payroll and compliance management, including PAYE registration, tax handling, NI contributions, and payslip delivery — removing admin pressure from your HR and finance teams and ensuring every payment is timely, accurate, and HMRC-compliant.
02
Our neonatal top-up plans are aligned with the Neonatal Care (Leave and Pay) Act, offering up to £575 per employee, per month for families whose babies require hospital care after birth. Whether a child is admitted to NICU, SCBU, or HDU, we provide structured financial support during this critical period — no forms, no delays.
This plan also includes return-to-work tracking to support phased reintegration and enforceable clawback clauses to protect your investment if an employee doesn’t return after their leave — helping you offer compassionate support while maintaining business continuity.
Becoming a Capital Parent Partner...
Becoming a Capital Parent Partner starts by reviewing our Plans page to choose the plan that best suits your team’s needs. Once a plan has been identified, you can book in your onboarding call to confirm and personalise your desired package.
CONFIRM
During this call, we’ll register your organisation as a CP Partner and prepare to discuss any current or upcoming parental leave cases. If you’re between plan sizes or require cover for more employees, we can add extra employee support to ensure your team is fully covered. This is your opportunity to align the right level of support with your structure, headcount, and parental leave pipeline.
COMMIT
At the close of your onboarding call, we’ll issue your service agreement and invoice based on the plan you’ve selected. This step includes reviewing and signing the Capital Parent contract, and completing your invoice payment. Payment is required to activate your plan. This step formally confirms your partnership with Capital Parent.
*Flexible payment plans are available if needed.
COMMENCE
With your contract signed and payment received, your Capital Parent plan officially begins. From this point forward, we manage your parental leave support end to end. We provide structure and protection, so your business stays compliant, parent-friendly, and employee-ready. You’ll have a clear, compassionate support system in place — helping your people feel looked after, and your HR team stay focused.
42%
Of parents said, enhanced pay “made no difference” to how valued or supported they felt. Among Capital Parent users, return-to-work satisfaction can be 2x higher than the national average — with structured top-ups, welcome packs, and proactive contact reducing feelings of isolation and improving retention by up to 40% receive a welcome pack, monthly check-ins, and clear contact points, maintaining trust and continuity throughout even the most complex leave journeys and increasing employee satisfaction by up to 50%
76%
Of NICU parents feel their employer didn’t understand their experience. Capital Parent provides automated neonatal recognition, NICU-specific support materials, and parent communication — helping employers offer care that feels seen, not standardised. Capital Parent positions your business in the top 10% of parental support employers, offering what most don’t: a plan for the unexpected. Understand your employees, develop your employer-employee relations, retain your talent.
70%
Of HR leaders say they don’t feel equipped to handle complex leave scenarios like neonatal admissions. Capital Parent Solution: Platinum Plus takes the complexity off HR’s plate, with a clear, outsourced framework that activates automatically when complications arise. We communicate with your HR teams to ensure you understand the nature of your parental leave data, and assist your business to identify trends and manage your workforce.
Protect Your People
The only way to deliver structured, compassionate parental leave — with no disruption to your business.”
Our impact, in their words.
"As a homosexual man adopting with my partner, I wasn’t sure how well supported we’d be when it came to parental leave. Taking extended time off on statutory pay simply wasn’t financially realistic, and for a while, we didn’t know if becoming parents would ever be possible. The top-ups from Capital Parent meant I could step away from work and be fully present with our child, without the constant stress of income loss. It felt like genuine recognition — not just of me as a parent, but of our family. I’m incredibly grateful to have avoided choosing between my career and the chance to become a dad."
James, Operations Co-Ordinator
Father of Theo
"When I found out I was pregnant, I was worried. As a bank carer on a zero hour contract, I wasn’t eligible for SMP and was only entitled to a low-rate maternity allowance. I seriously considered leaving to find a more supportive employer — until I was offered Capital Parent Pay. The top-up made a real financial difference, and the welcome pack and monthly updates made me feel seen and supported. I ended up staying with my agency and even referred friends to join. It changed how I felt about my job and my future."
Grace, Complex Care Assistant
Mother of Thomas, Lily and Max
"When my wife passed shortly after our son was born, everything changed overnight. I wasn’t prepared — emotionally or financially — to take time off, and I thought I’d have to go straight back to work. But my employer offered Capital Parent Pay, and that support meant I could step away and focus on my baby during the hardest time of my life. The financial top-up helped, but what meant even more was knowing I wasn’t forgotten. That kind of care is rare — and I’ll always be grateful for it."
Darren, Store Assistant
Father of Acer