Last updated: [April 2025]

Capital Parent Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.capitalparent.co.uk] (the "Site") or use our services.
1. Who We Are
Capital Parent Ltd is a UK-based service provider helping employers manage parental leave support, including financial top-ups, payroll processing, and neonatal leave support in line with UK legislation.
Our registered office is: 38 Collingwood Buildings, Collingwood Street, Newcastle, NE1 1JF

2. Information We Collect
We may collect and process the following categories of personal data:
For Employers:

• Contact details (name, email, phone)

• Company information (name, industry, size)

• Billing and payment details

• Communications and preferences

• Any information voluntarily submitted via our platform (e.g. for newsletter sign-up, community access, or support queries)
  
  

For Employees (via employer setup or direct submission):

• Name and contact details

• Expected due date or birth date

• Parental leave dates

• Payroll information (for payment processing)

• Neonatal care status, if applicable

• Any information voluntarily submitted via our platform (e.g. for newsletter sign-up, community access, or support queries)
  
  

We may collect this information either through the employer or directly from employees, depending on the nature of the service provided.

3. How We Use Your Information
We use your information to:

• Provide and manage our services

• Communicate with you about your account or queries as well as other Capital Parent services

• Process payments and manage PAYE

• Send welcome packs and resources to eligible employees

• Fulfil legal and regulatory obligations
  
  

4. Legal Basis for Processing
We rely on the following legal bases under the UK GDPR:

• Contractual necessity (e.g. providing services to clients)

• Legal obligations (e.g. payroll compliance)

• Legitimate interests (e.g. improving services, tracking outcomes)

• Consent, where required (e.g. marketing emails)
  
  

5. Sharing Your Data

We may share your data with:

• Our payroll and finance partners

• Courier services for delivery of welcome packs

• Third-party providers who distribute digital gift packs or welcome content on our behalf, using only the data necessary for electronic delivery (e.g. name and email)

• HMRC and other regulatory bodies, where required

• Our data processors, who are contractually bound to keep your data secure

We do not sell your personal data.

6. Data Retention
We retain personal data only as long as necessary for the purpose for which it was collected and to comply with legal obligations.

7. International Transfers
Your data is stored within the UK or EEA. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.

8. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Data portability

• Withdraw consent (where applicable)
  
  

To exercise these rights, contact us at: info@capitalparent.co.uk

9. Cookies and Analytics
We use cookies for site functionality and analytics. You can manage cookies via your browser settings. 

10. Security
We implement appropriate technical and organisational measures to protect personal data, including encrypted storage and role-based access.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: support@capitalparent.co.uk