
Frequently asked questions
Yes. All top-up payments are processed via PAYE and are subject to tax and NI, just like regular income.
Yes. You can purchase add-ons at any time to include more employees.
We send you quarterly usage reports showing how your plan’s been used, who’s received support, and key return-to-work insights. It’s light-touch but valuable — and great for internal HR tracking or ESG reporting.
Definitely. We can either manage your existing top-up scheme for you (saving you admin and payroll effort), or enhance it further with additional support like neonatal cover, welcome packs, and return-to-work tracking. We’ll tailor it around what you already do.
Unlike a one-off bonus, our support is structured, compliant, and built for long-term impact. We provide monthly payments, manage payroll and tax, track usage, and offer practical resources — creating a full support experience, not just a transaction. And it’s not just about returning to work: our community space connects employees with each other, offering peer support and shared experiences throughout their leave journey and beyond.