FAQ's | Capital Parent

Are the payments subject to tax and NI?

Yes. All top-up payments are processed via PAYE and are subject to tax and NI, just like regular income.
Can we add employees later?

Yes. You can purchase add-ons at any time to include more employees.
What kind of reporting do we receive?

We send you quarterly usage reports showing how your plan’s been used, who’s received support, and key return-to-work insights. It’s light-touch but valuable — and great for internal HR tracking or ESG reporting.
What if we already offer enhanced parental pay — can we still use Capital Parent?

Definitely. We can either manage your existing top-up scheme for you (saving you admin and payroll effort), or enhance it further with additional support like neonatal cover, welcome packs, and return-to-work tracking. We’ll tailor it around what you already do.
What makes Capital Parent different from just offering a cash bonus?

Unlike a one-off bonus, our support is structured, compliant, and built for long-term impact. We provide monthly payments, manage payroll and tax, track usage, and offer practical resources — creating a full support experience, not just a transaction. And it’s not just about returning to work: our community space connects employees with each other, offering peer support and shared experiences throughout their leave journey and beyond.
Is Capital Parent my employer now?

No — your employer stays your legal employer. We’re simply a support partner, providing the top-up payments and resources that your company has chosen for you.
Why doesn’t my employer offer Capital Parent services?

They might just not know about us! Many employers want to offer better support but haven’t found the right solution. The good news? We’re working on it. Very soon, you’ll be able to nominate your employer directly through our website using a simple form. We’ll then reach out with all the info they need (no pressure, no spam). If there’s someone you’d love to see on a Capital Parent plan, keep an eye out — your nudge could make a big difference!
How are the payments handled — and are they taxed?

We handle the entire payroll process for the top-ups: PAYE, tax, National Insurance, payslips — all done through our secure system. Everything is processed as regular income, so there’s no need to worry about how it fits into your usual tax affairs.
Will Capital Parent affect my Statutory Maternity Pay or government benefits?

Capital Parent top-up payments are in addition to any government entitlements you receive, such as Statutory Maternity Pay (SMP), Statutory Paternity Pay (SPP), or Shared Parental Pay. They don’t replace or reduce your statutory pay — they’re there to give you a little more breathing room while you’re off work. That said, because our payments are processed through PAYE and count as taxable income, they may affect certain means-tested benefits like Universal Credit. If you're receiving additional government support, it's a good idea to note any changes in your journal or speak to a benefits advisor just to be sure everything stays aligned. We’ll always be transparent about what you’re receiving and provide clear payslips each month so you can keep track. If you ever have questions, you’re not alone — our team is here to help.
Do I need to update Capital Parent if my circumstances change?

It’s a good idea to keep your employer updated if anything changes — like your return date or leave type. They’ll let us know, and we’ll adjust your support accordingly. No stress, no paperwork on your side.